Frequently Asked Questions

The leasing office is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 1:00 PM to 5:00 PM.

Yes, Merano Apartments is a pet-friendly community in McKinney, Texas.

We offer thoughtfully designed one-bedroom and two-bedroom apartment homes.

We are located in McKinney, Texas, in a growing and highly desirable residential area.

Merano Apartments is a brand-new community featuring modern apartment homes and resort-style amenities, including a pickleball court and thoughtfully designed outdoor recreation spaces.

No, furnished apartment homes are not currently available.

No, smoking is not permitted within the community.

Tours can be scheduled through our website or by calling the leasing office.

Applicants are typically required to provide a valid government-issued photo ID.

Applicants must generally demonstrate a household income of at least three times the monthly rent and meet community screening criteria.

Applications can be completed online through the Merano Apartments website.

Yes, renters insurance is required for all residents.

Most applications are processed the same day, though timing may vary based on screening results.

No, short-term lease options are not currently available.

Yes, credit and background screenings are conducted as part of the application process.

We offer 12- to 18-month lease terms.

Residents must provide proof of utility setup (including electricity), proof of renters insurance, and all required move-in documentation.

No, subletting and lease transfers are not permitted.

A 60-day written notice is required prior to moving out.

Residents enjoy a resort-style swimming pool, fitness center, bocce ball court, cornhole area, pickleball court, pool table, shuffleboard table, and a conference room.

The fitness center and conference room are available 24 hours a day. Other amenities operate during designated community hours.

Yes, the activity room may be reserved for private gatherings, subject to availability and community guidelines.

Yes, Wi-Fi is available in select common areas.

Yes, open parking is available throughout the community.

EV charging stations are not currently available.

No, dedicated bike storage is not currently available.

Packages are delivered through secure Luxer package lockers.

Yes, the community hosts resident events and social activities throughout the year.

Some areas of Merano Apartments offer accessibility features in accordance with applicable guidelines and community design. Accessibility features may vary by building and apartment home. For additional information regarding accessibility features or accommodation requests, please contact our leasing office directly.

Accessibility features within community amenities and common areas may vary throughout the property. Certain areas of the community may have limited accessibility based on building design. For specific accessibility information or accommodation requests, please contact our team directly.

Yes, designated accessible parking spaces are available throughout the community in accordance with applicable requirements. Accessibility features, including route access to amenities, may vary by location. For additional information regarding parking accommodations, please contact our leasing office.

Yes, Merano Apartments is a pet-friendly community.

Yes, breed restrictions apply. Please contact the leasing office for full details.

Residents may have up to two pets per apartment home.

Yes, service animals are permitted in accordance with applicable laws.

Yes, the community features a dedicated dog park.

A non-refundable pet fee and monthly pet rent apply. Please contact the leasing office for current details.

We are located in McKinney, Texas, in a rapidly growing and highly desirable area.

Nearby destinations include Downtown McKinney, WinCo Foods, Walmart, Sam’s Club, and a variety of local dining and retail options.

The community is zoned to McKinney ISD. School zoning is subject to change.

Nearby higher education options include Collin College and other regional institutions.

Please contact the leasing office for the most up-to-date public transit information.

Rent payments can be made through the resident portal.

Lease renewals can be completed online through the resident portal.

Maintenance requests can be submitted through the resident portal.

Yes, residents have access to the portal for payments, maintenance requests, and account management.

No, partner perks or discount programs are not currently offered.

No dedicated remote work amenities are currently available.