FAQs | Merano Apartments in Mckinney, TX

General Community Questions

What are your office hours

Monday - Friday: 9AM - 6PM
Saturday: 10AM - 5PM
Sunday: 1PM - 5PM

Is the community pet friendly

Yes

What types of floorplans do you offer

1 and 2 bedrooms

Where are you located

McKinney, Texas

What makes your community unique?

Brand new build, pickle ball court

Do you offer furnished units?

Is smoking permitted on the property?

Leasing and Application Process

How do I schedule a tour

Through the website or calling the property

What documents are required to apply

Proof of ID

What are the income or credit requirements

3 X Rent

How do I apply

Through the website

Is renters insurance required

Yes

How long does the approval process take

Same day normally

Do you offer short term leases

Do you run background and credit checks

Yes

Move-In, Lease Terms

What lease terms do you offer

12-18 months

What is required on move-in day

Proof of electric, renters insurance and paid in full

Do you allow subletting or lease transfers?

What is your move-out policy?

60 day notice

Amenities & Lifestyle

What amenities do you offer?

Pool, fitness center, bocce ball, cornhole, pickle ball court, pool table, shuffleboard table, conference room

Are amenities open 24/7?

Only the fitness center and conference room

Can residents reserve amenity spaces for private events?

Only the activity room

Is Wi-Fi available in common areas?

Yes

Do you offer a guest suite for visitors, and what does it include?

Is parking available onsite

Yes

Do you offer EV charging stations?

Not yet

Is bike storage available?

How does package delivery work?

Luxer lockers

Are there resident events or community activities?

Yes

Guests

Is guest parking avaiable?

We have open parking

How do guests access the building?

Contact the resident

Accessibility

Is the building accessible for individuals with disabilities

Yes

Are amenities and common areas accessible?

Yes

Do you offer accessible parking spaces?

Yes

Pets

Do you allow pets?

Yes

Are there any breed restrictions?

Yes

How many pets are allowed per apartment?

Are service animals permitted?

Yes

Do you have pet amenities?

Dog Park

Is there a pet deposit or a pet rent?

$400 pet fee, $25 monthly pet rent

Neighborhood

What shops, restaurants, and grocery stores are nearby?

Downtown McKinney, Winco, Walmart, Sams Club

What schools is the property zoned to?

Mckinney ISD

What universities are close by?

Collin County

Resident Resources

How do I pay my rent?

Loft Living

How do I renew my lease?

Online

How do I submit a maintenance request?

Loft Living

Is there an online portal for residents?

Loft Living

Do residents get partner perks or discounts?

Do you offer any services for remote workers?

Frequently Asked Questions